Privacy Policy

Who we are

Forge Operating Partners LLC is an operations and advisory practice based in Arizona. We work with founder-led ABA and behavioral health practices on the processes, systems, and standards behind the clinical work.

This policy covers two things: the information this website collects, and the information we handle once a practice becomes a client. It was last updated on October 2, 2026.

Questions, or want something removed? Email justin@forgepartners.us.

What we collect

From the inquiry form. Your name and email are required. Your role, phone number, practice name, and where the practice stands today are optional — leave anything out you'd rather not share. What you write in the message box is yours to control.

Automatically. Like any website, the service that hosts this site records basic technical details about a visit — network address, browser type, which pages were requested. We use that to keep the site running and to stop automated abuse, including a limit on how many inquiries can be sent in a short period.

During an engagement. Whatever the work requires: org charts, staffing and compensation records, policies and procedures, financial summaries, vendor and payer information, and access to the systems we're helping you rebuild.

What we don't collect. This site runs no advertising trackers and no analytics services, and it stores nothing about you in your browser. There is no cookie banner because there is nothing to consent to.

How we use it

• To read your inquiry, reach out, and schedule an initial call.
• To deliver the work we've agreed on.
• To keep records we're required or reasonably expected to keep — agreements, invoices, correspondence.
• To protect the site from spam and automated submissions.

We don't build advertising profiles from your information, and we don't make decisions about you by automated means.

Health information and business associate agreements

Forge is not a healthcare provider and delivers no clinical care. We don't treat patients and we don't hold patient records of our own.

Where a practice engages us under a business associate agreement, we handle protected health information only as that agreement and the practice's instructions allow — usually in passing, while reviewing or rebuilding intake, scheduling, documentation, or reporting workflows.

We don't use protected health information for our own marketing, and we don't sell it. When an engagement ends, we return or dispose of it as the agreement requires, except where we're obliged to retain something.

If you're a patient or family member of a practice we advise, send your request to that practice. They hold the relationship and answer for your records. Where a business associate agreement and this policy differ on health information, the agreement governs.

Please don't send client or patient information through the inquiry form. Describe the problem instead — "intake takes eleven days" tells us what we need without putting anyone's records in an email.

Who we share it with

• The providers that run this site and deliver its email, who process information on our behalf and not for their own purposes.
• Our accountant and professional advisors, and anyone we're required to work with by law.
• The client practice itself. Information gathered during an engagement belongs to them.

We don't sell personal information, and we don't share it for cross-context behavioral advertising. There is no data broker in this arrangement.

How long we keep it

Inquiries sit in our email until we've replied and the conversation has run its course, or until you ask us to delete them — whichever comes first. Engagement records follow the client agreement and any business associate agreement. Anything we're required by law to keep, such as tax records, we keep for the period the law sets.

Your choices

Email justin@forgepartners.us and ask to see what we hold about you, have it corrected, have it deleted, or stop us contacting you. We'll confirm it's your request before acting, and we'll do it at no cost.

Two honest limits. We may keep a short note that you asked us to delete you, so we don't reach out again by mistake. And if your information is part of a client's records, we route the request to that practice — they decide, not us.

If you're in California

In the last twelve months we've collected identifiers (name, email, phone, practice name), commercial information (what you tell us about your practice and its revenue stage), professional or employment-related information (your role), and basic internet activity from hosting logs. We collect it from you directly and from our hosting provider, and we use it for the purposes described above.

We don't sell or share that information, and we don't use it for targeted advertising. Because the site runs no tracking, there's nothing for a "Do Not Track" browser signal to turn off. You have the right to know, access, correct, and delete, and you won't be charged less or served differently for using these rights.

How we protect it

The site is served over an encrypted connection. Access to inquiry email is limited to us. Submissions are checked for automation and rate-limited so the form can't be flooded. Nothing we do is advertised as unbreakable — no system is — which is why the form asks for the problem, not the patient files.

Children

This site is written for practice owners and isn't directed at anyone under 16. We don't knowingly collect information from children, and if we find we have, we delete it.

Changes to this policy

If this policy changes, the date at the top changes with it and the current version lives at this address. If a change meaningfully affects how we handle information you've already given us, we'll say so where you'd see it.

How to reach us

Forge Operating Partners LLC — Arizona. Email justin@forgepartners.us for anything about this policy, your information, or a request.

For anything involving a patient's records, go to the practice that serves them first.

Ready to talk about your practice? The inquiry form is at forgepartners.us/contact.